{"id":15400,"date":"2018-11-02T09:40:35","date_gmt":"2018-11-02T00:40:35","guid":{"rendered":"http:\/\/www.skyarch.net\/blog\/?p=15400"},"modified":"2018-11-02T09:24:56","modified_gmt":"2018-11-02T00:24:56","slug":"%e3%82%84%e3%81%a3%e3%81%a6%e3%81%bf%e3%82%88%e3%81%86-amazon-connect-5-%e3%82%ad%e3%83%a5%e3%83%bc%e3%81%ae%e8%a8%ad%e5%ae%9a","status":"publish","type":"post","link":"https:\/\/www.skyarch.net\/blog\/%e3%82%84%e3%81%a3%e3%81%a6%e3%81%bf%e3%82%88%e3%81%86-amazon-connect-5-%e3%82%ad%e3%83%a5%e3%83%bc%e3%81%ae%e8%a8%ad%e5%ae%9a\/","title":{"rendered":"\u3084\u3063\u3066\u307f\u3088\u3046 Amazon connect [5] \u30ad\u30e5\u30fc\u306e\u8a2d\u5b9a"},"content":{"rendered":"
\n
\n\u524d\u56de<\/a>\u306f\u55b6\u696d\u6642\u9593\u306e\u8a2d\u5b9a\u3092\u884c\u3044\u307e\u3057\u305f\u3002\u4eca\u56de\u306f\u30ad\u30e5\u30fc\u3092\u4f5c\u6210\u3057\u307e\u3059\u3002<\/p>\n

\u6b21\u306b\u30ad\u30e5\u30fc\u306e\u8a2d\u5b9a\u3092\u884c\u3044\u307e\u3059\u3002\u30ad\u30e5\u30fc\u3068\u306f\u3001\u8981\u306f\u9806\u756a\u5f85\u3061\u3067\u3059\u30021\u756a\u30012\u756a\u306a\u3069\u9078\u629e\u3057\u305f\u5f8c\u306b\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u304c\u51fa\u308b\u307e\u3067\u306e\u9806\u756a\u5f85\u3061\u306e\u8a2d\u5b9a\u3092\u884c\u3044\u307e\u3059\u3002<\/p>\n\"\"<\/a>\n

\u4eca\u56de\u306f\u30d1\u30f3\u5c4b\u3055\u3093\u306e\u60f3\u5b9a\u306a\u306e\u3067\u3001\u30a2\u30f3\u30d1\u30f3\u3001\u30e1\u30ed\u30f3\u30d1\u30f3\u3001\u30ab\u30ec\u30fc\u30d1\u30f3\u306e 3 \u500b\u306e\u30ad\u30e5\u30fc\u3092\u4f5c\u308d\u3046\u3068\u601d\u3044\u307e\u3059\u3002\u305d\u308c\u305e\u308c\u96fb\u8a71\u53d7\u4ed8\u306e\u62c5\u5f53\u8005\u304c\u3044\u3066\u3001\u62c5\u5f53\u8005\u3054\u3068\u306e\u5217\u306b\u4e26\u3076\u30a4\u30e1\u30fc\u30b8\u3067\u3059\u3002<\/p>\n

\"Add new queue\" \u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002\u4ee5\u4e0b\u306e\u753b\u9762\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/p>\n\"\"<\/a>\n

\u307e\u305a\u3001\u30a2\u30f3\u30d1\u30f3\u4fc2\u3088\u3046\u306e\u30ad\u30e5\u30fc\u3092\u4f5c\u308a\u307e\u3059\u3002\"Name\" \u306b \u30a2\u30f3\u30d1\u30f3 \u3068\u5165\u529b\u3057\u307e\u3059\u3002\"Description\" \u306f\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u5165\u529b\u3059\u308c\u3070\u3044\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n

\"Hours of operation\" \u306b\u306f\u5148\u307b\u3069\u4f5c\u6210\u3057\u305f\u3001\"\u6771\u4eac\" \u3092\u9078\u629e\u3057\u307e\u3059\u3002\"Outbound caller ID name\" \u306f\u65e5\u672c\u3067\u306f\u7279\u306b\u5165\u529b\u3057\u306a\u304f\u3066\u3082\u3044\u3044\u3067\u3057\u3087\u3046\u3002\u65e5\u672c\u3067\u306f\u30b5\u30fc\u30d3\u30b9\u306f\u63d0\u4f9b\u3057\u3066\u3044\u308b\u3082\u306e\u306e\u3001\u5229\u7528\u8005\u304c\u5c11\u306a\u304b\u3063\u305f\u305f\u3081\u30b5\u30fc\u30d3\u30b9\u306e\u65b0\u898f\u53d7\u4ed8\u304c\u7d42\u4e86\u3057\u3066\u3044\u307e\u3059\u3002 [1]<\/a><\/p>\n

\"Outbound caller ID number\" \u306f\u5148\u307b\u3069\u3001\u53d6\u5f97\u3057\u305f\u756a\u53f7\u3067\u3044\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n

\"Outbound whisper flow (optional)\" \u96fb\u8a71\u304b\u3051\u305f\u6642\u306b\u30aa\u30da\u30ec\u30fc\u30bf\u306b\u3064\u306a\u3050\u524d\u306b\u4f55\u3089\u304b\u306e\u901a\u77e5\u3092\u3057\u305f\u3044\u5834\u5408\u306b\u3001\u3053\u3053\u306b\u8a2d\u5b9a\u3057\u307e\u3059\u3002\u4f8b\u3048\u3070\u201d\u3053\u306e\u96fb\u8a71\u306f\u54c1\u8cea\u7ba1\u7406\u306e\u305f\u3081\u306b\u9332\u97f3\u3055\u308c\u307e\u3059\u201d\u306e\u3088\u3046\u306a\u5b9a\u578b\u306e\u304a\u77e5\u3089\u305b\u3092\u901a\u77e5\u3057\u305f\u3044\u5834\u5408\u306a\u3069\u306b\u5229\u7528\u3057\u307e\u3059\u3002<\/p>\n

\"Maximum contacts in queue (optional)\" \u306f\u7279\u306b\u8a2d\u5b9a\u3057\u306a\u304f\u3066\u3082\u3044\u3044\u3067\u3057\u3087\u3046\u3002\u305f\u304f\u3055\u3093\u96fb\u8a71\u304c\u304b\u304b\u3063\u3066\u304d\u3066\u3001\u5f85\u3061\u6570\u304c\u4e00\u5b9a\u4ee5\u4e0a\u306b\u306a\u3063\u305f\u5834\u5408\u306b\u30aa\u30da\u30ec\u30fc\u30bf\u306b\u63a5\u7d9a\u3057\u306a\u3044\u3067\u3001\u96fb\u8a71\u3092\u5207\u308a\u305f\u3044\u3068\u304d\u306b\u5229\u7528\u3057\u307e\u3059\u3002\u4eca\u56de\u306f\u5229\u7528\u3057\u306a\u3044\u306e\u3067\u3001\u7279\u306b\u8a2d\u5b9a\u3057\u306a\u304f\u3066\u3082\u3044\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n

\"Quick connects\" \u306f\u30aa\u30da\u30ec\u30fc\u30bf\u540c\u58eb\u306a\u3069\u3067\u3001\u512a\u5148\u7684\u306b\u63a5\u7d9a\u3059\u308b\u6a5f\u80fd\u3067\u3059\u304c\u3001\u73fe\u5728\u30aa\u30da\u30ec\u30fc\u30bf\u3092\u767b\u9332\u3057\u3066\u3044\u306a\u3044\u306e\u3067\u8a2d\u5b9a\u3067\u304d\u307e\u305b\u3093\u3002<\/p>\n

\u4ee5\u4e0a\u3092\u5165\u529b\u3057\u305f\u3089 \"Add new queue\" \u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u30ad\u30e5\u30fc\u3092\u4f5c\u6210\u3057\u307e\u3059\u3002<\/p>\n

\u540c\u3058\u8981\u9818\u3067\u3001\u30e1\u30ed\u30f3\u30d1\u30f3\u3001\u30ab\u30ec\u30fc\u30d1\u30f3\u30ad\u30e5\u30fc\u3082\u4f5c\u6210\u3057\u307e\u3057\u305f\u3002\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u306b\u623b\u308a\u307e\u3059\u3002<\/p>\n

\u6b21\u56de<\/a>\u306f\u30d7\u30ed\u30f3\u30d7\u30c8\u306e\u4f5c\u6210\u3067\u3059\u3002<\/p>\n\n\n\n<\/colgroup>\n\n\n
[1]<\/a><\/td>\n\u300c\u30cd\u30fc\u30e0\u30fb\u30c7\u30a3\u30b9\u30d7\u30ec\u30a4\u300d\u30b5\u30fc\u30d3\u30b9\u306e\u65b0\u898f\u304a\u7533\u3057\u8fbc\u307f\u53d7\u4ed8\u306e\u7d42\u4e86\u304a\u3088\u3073\u30b5\u30fc\u30d3\u30b9\u63d0\u4f9b\u306e\u7d42\u4e86\u306b\u3064\u3044\u3066<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n
\n \u30b7\u30ea\u30fc\u30ba \u3084\u3063\u3066\u307f\u3088\u3046 Amazon connect<\/p>\n

\u3084\u3063\u3066\u307f\u3088\u3046 Amazon connect [1] Amazon Connect \u3068\u306f <\/a>
\n \u3084\u3063\u3066\u307f\u3088\u3046 Amazon connect [2] \u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u306e\u4f5c\u6210 <\/a>
\n \u3084\u3063\u3066\u307f\u3088\u3046 Amazon connect [3] \u96fb\u8a71\u756a\u53f7\u306e\u53d6\u5f97 <\/a>
\n \u3084\u3063\u3066\u307f\u3088\u3046 Amazon connect [4] \u55b6\u696d\u6642\u9593\u306e\u8a2d\u5b9a <\/a>
\n \u3084\u3063\u3066\u307f\u3088\u3046 Amazon connect [5] \u30ad\u30e5\u30fc\u306e\u8a2d\u5b9a
\n \u3084\u3063\u3066\u307f\u3088\u3046 Amazon connect [6] \u30d7\u30ed\u30f3\u30d7\u30c8\u306e\u4f5c\u6210 <\/a>
\n \u3084\u3063\u3066\u307f\u3088\u3046 Amazon connect [7] \u30b3\u30f3\u30bf\u30af\u30c8\u30d5\u30ed\u30fc\u306e\u4f5c\u6210 - \u6700\u521d\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u30d5\u30ed\u30fc <\/a>
\n \u3084\u3063\u3066\u307f\u3088\u3046 Amazon connect [8] \u30b3\u30f3\u30bf\u30af\u30c8\u30d5\u30ed\u30fc\u306e\u4f5c\u6210 - \u30e6\u30fc\u30b6\u30fc\u306e\u5165\u529b\u3092\u53d7\u3051\u4ed8\u3051\u308b <\/a>
\n \u3084\u3063\u3066\u307f\u3088\u3046 Amazon connect [9] \u30b3\u30f3\u30bf\u30af\u30c8\u30ad\u30e5\u30fc\u30d5\u30ed\u30fc\u306e\u4f5c\u6210 <\/a>
\n \u3084\u3063\u3066\u307f\u3088\u3046 Amazon connect [10] \u518d\u3073\u30b3\u30f3\u30bf\u30af\u30c8\u30d5\u30ed\u30fc - \u30b3\u30f3\u30bf\u30af\u30c8\u30ad\u30e5\u30fc\u30d5\u30ed\u30fc\u306e\u767b\u9332\u3068\u3001\u30ad\u30e5\u30fc\u306e\u8a2d\u5b9a\u304a\u3088\u3073\u8ee2\u9001 <\/a>
\n \u3084\u3063\u3066\u307f\u3088\u3046 Amazon connect [11] \u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u30d7\u30ed\u30d5\u30a1\u30a4\u30eb\u3092\u767b\u9332\u3059\u308b <\/a>
\n \u3084\u3063\u3066\u307f\u3088\u3046 Amazon connect [12] \u30e6\u30fc\u30b6\u3092\u767b\u9332\u3059\u308b <\/a>
\n \u3084\u3063\u3066\u307f\u3088\u3046 Amazon connect [13] \u96fb\u8a71\u3092\u53d7\u3051\u3066\u307f\u308b <\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

\u524d\u56de\u306f\u55b6\u696d\u6642\u9593\u306e\u8a2d\u5b9a\u3092\u884c\u3044\u307e\u3057\u305f\u3002\u4eca\u56de\u306f\u30ad\u30e5\u30fc\u3092\u4f5c\u6210\u3057\u307e\u3059\u3002 \u6b21\u306b\u30ad\u30e5\u30fc\u306e\u8a2d\u5b9a\u3092\u884c\u3044\u307e\u3059\u3002\u30ad\u30e5\u30fc\u3068\u306f\u3001\u8981\u306f\u9806\u756a\u5f85\u3061\u3067\u3059\u30021\u756a\u30012\u756a\u306a\u3069\u9078\u629e\u3057\u305f\u5f8c\u306b\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u304c\u51fa\u308b\u307e\u3067\u306e\u9806\u756a\u5f85\u3061\u306e\u8a2d\u5b9a\u3092\u884c\u3044\u307e\u3059\u3002 \u4eca\u56de\u306f\u30d1\u30f3\u5c4b\u3055\u3093\u306e\u60f3\u5b9a…<\/p>\n","protected":false},"author":1,"featured_media":15552,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_locale":"ja","_original_post":"15400","footnotes":""},"categories":[342,20,19],"tags":[],"class_list":{"0":"post-15400","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-amazonconnect","8":"category-aws","9":"category-19","10":"ja"},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.skyarch.net\/blog\/wp-json\/wp\/v2\/posts\/15400","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.skyarch.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.skyarch.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.skyarch.net\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.skyarch.net\/blog\/wp-json\/wp\/v2\/comments?post=15400"}],"version-history":[{"count":4,"href":"https:\/\/www.skyarch.net\/blog\/wp-json\/wp\/v2\/posts\/15400\/revisions"}],"predecessor-version":[{"id":15574,"href":"https:\/\/www.skyarch.net\/blog\/wp-json\/wp\/v2\/posts\/15400\/revisions\/15574"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.skyarch.net\/blog\/wp-json\/wp\/v2\/media\/15552"}],"wp:attachment":[{"href":"https:\/\/www.skyarch.net\/blog\/wp-json\/wp\/v2\/media?parent=15400"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.skyarch.net\/blog\/wp-json\/wp\/v2\/categories?post=15400"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.skyarch.net\/blog\/wp-json\/wp\/v2\/tags?post=15400"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}