{"id":15404,"date":"2018-11-02T09:50:29","date_gmt":"2018-11-02T00:50:29","guid":{"rendered":"http:\/\/www.skyarch.net\/blog\/?p=15404"},"modified":"2018-11-02T09:26:45","modified_gmt":"2018-11-02T00:26:45","slug":"%e3%82%84%e3%81%a3%e3%81%a6%e3%81%bf%e3%82%88%e3%81%86-amazon-connect-7-%e3%82%b3%e3%83%b3%e3%82%bf%e3%82%af%e3%83%88%e3%83%95%e3%83%ad%e3%83%bc%e3%81%ae%e4%bd%9c%e6%88%90-%e6%9c%80%e5%88%9d","status":"publish","type":"post","link":"https:\/\/www.skyarch.net\/blog\/%e3%82%84%e3%81%a3%e3%81%a6%e3%81%bf%e3%82%88%e3%81%86-amazon-connect-7-%e3%82%b3%e3%83%b3%e3%82%bf%e3%82%af%e3%83%88%e3%83%95%e3%83%ad%e3%83%bc%e3%81%ae%e4%bd%9c%e6%88%90-%e6%9c%80%e5%88%9d\/","title":{"rendered":"\u3084\u3063\u3066\u307f\u3088\u3046 Amazon connect [7] \u30b3\u30f3\u30bf\u30af\u30c8\u30d5\u30ed\u30fc\u306e\u4f5c\u6210 – \u6700\u521d\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u30d5\u30ed\u30fc"},"content":{"rendered":"
\n
\n\u524d\u56de<\/a>\u306f\u30d7\u30ed\u30f3\u30d7\u30c8\u306e\u767b\u9332\u306b\u3064\u3044\u3066\u307f\u3066\u307f\u307e\u3057\u305f\u3002
\n\u3053\u308c\u307e\u3067\u306f\u6e96\u5099\u7684\u306a\u611f\u3058\u3067\u3001\u3084\u3063\u3068\u672c\u984c\u306b\u306a\u3063\u3066\u304d\u307e\u3057\u305f\u3002\u30b3\u30f3\u30bf\u30af\u30c8\u30d5\u30ed\u30fc\u306f\u96fb\u8a71\u304c\u7740\u4fe1\u3057\u305f\u3089\u3001\u3069\u306e\u6848\u5185\u3092\u6d41\u3057\u3066\u3069\u306e\u3088\u3046\u306b\u9078\u629e\u3057\u3066\u3082\u3089\u3063\u3066\u3001\u3069\u306e\u30aa\u30da\u30ec\u30fc\u30bf\u306b\u3064\u306a\u3050\u304b\u3068\u3044\u3046\u4e00\u9023\u306e\u6d41\u308c\u3092\u5b9a\u7fa9\u3057\u307e\u3059\u3002<\/p>\n

\u4eca\u56de\u306f\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u30d5\u30ed\u30fc\u3092\u4f5c\u308a\u305f\u3044\u3068\u601d\u3044\u307e\u3059\u3002\u30b5\u30f3\u30d7\u30eb\u306a\u306e\u3067\u7c21\u5358\u306a\u6d41\u308c\u306b\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

    \n
  1. \u300c\u304a\u96fb\u8a71\u3042\u308a\u304c\u3068\u3046\u3054\u3056\u3044\u307e\u3059\u3002\u304a\u3044\u3057\u3044\u30d1\u30f3\u5c4b\u3055\u3093\u3067\u3059...\u300d\u3068\u3044\u3046\u6328\u62f6<\/li>\n
  2. \u30a2\u30f3\u30d1\u30f3\u3001\u30e1\u30ed\u30f3\u30d1\u30f3\u3001\u30ab\u30ec\u30fc\u30d1\u30f3\u304b\u3089\u9078\u3093\u3067\u3082\u3089\u3046\u3002<\/li>\n
  3. \u9078\u629e\u306b\u5fdc\u3058\u3066\u5404\u62c5\u5f53\u8005\u306b\u632f\u308a\u5206\u3051\u308b\u3002<\/li>\n<\/ol>\n

    \u305d\u308c\u3067\u306f\u306f\u3058\u3081\u3066\u898b\u305f\u3044\u3068\u601d\u3044\u307e\u3059\u3002<\/p>\n

    \u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u304b\u3089\u4ee5\u4e0b\u306e\u30e1\u30cb\u30e5\u30fc\u3092\u9078\u629e\u3057\u307e\u3059\u3002<\/p>\n\"\"<\/a>\n

    \u5b9a\u7fa9\u6e08\u307f\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u30d5\u30ed\u30fc\u304c\u3044\u304f\u3064\u304b\u8868\u793a\u3055\u308c\u307e\u3059\u3002\u53c2\u8003\u306b\u898b\u3066\u307f\u3066\u3082\u3044\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n\"\"<\/a>\n

    \u3068\u308a\u3042\u3048\u305a\u3001\"Create contact flow\" \u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/p>\n\"\"<\/a>\n

    \"Entry point\" \u3060\u3051\u304c\u307d\u3064\u3093\u3068\u3042\u308a\u307e\u3059\u3002\u3053\u3053\u304b\u3089\u30b9\u30bf\u30fc\u30c8\u3059\u308b\u5f62\u3067\u3059\u306d\u3002\u5de6\u5074\u306e\u30e1\u30cb\u30e5\u30fc\u304b\u3089\u90e8\u54c1\u3092\u9078\u3093\u3067\u3044\u304f\u3088\u3046\u3067\u3059\u3002<\/p>\n\"\"<\/a>\n

    \u3068\u308a\u3042\u3048\u305a\u540d\u524d\u3092\u5165\u529b\u3057\u307e\u3059\u3002 \u3053\u3053\u3067\u306f \"PanyaTokyo\" \u3068\u3057\u307e\u3059\u3002<\/p>\n\"\"<\/a>\n

    \u521d\u3081\u306b\u97f3\u58f0\u306e\u8a2d\u5b9a\u304c\u5fc5\u8981\u306b\u306a\u308a\u307e\u3059\u3002\u5de6\u306e\u30e1\u30cb\u30e5\u30fc\u304b\u3089 \"Set voice\" \u3092\u30c9\u30e9\u30c3\u30b0\u30a2\u30f3\u30c9\u30c9\u30ed\u30c3\u30d7\u3057\u307e\u3059\u3002<\/p>\n\"\"<\/a>\n

    \u30c9\u30ed\u30c3\u30d7\u3057\u305f\u30a2\u30a4\u30b3\u30f3\u306e\u6587\u5b57\u306e\u3042\u305f\u308a\u3092\u30af\u30ea\u30c3\u30af\u3059\u308b\u3068\u3001\u8a2d\u5b9a\u7528\u306e\u30a6\u30a3\u30f3\u30c9\u30a6\u304c\u958b\u304d\u307e\u3059\u3002\u8a00\u8a9e\u3092 \"Japanese\" \u306b\u8a2d\u5b9a\u3059\u308b\u3068Takumi \u3068 Mizuki \u304c\u9078\u3079\u307e\u3059\u3002\u7537\u58f0\u3068\u5973\u58f0\u306e\u3088\u3046\u3067\u3059\u306d\u3002\u3068\u308a\u3042\u3048\u305a \"Takumi\" \u3092\u9078\u629e\u3057\u307e\u3059\u3002<\/p>\n\"\"<\/a>\n

    \u9078\u629e\u3057\u305f\u3089\u3001\u4e0b\u306b\u3042\u308b \"Save\" \u30dc\u30bf\u30f3\u3092\u62bc\u3057\u3066\u4fdd\u5b58\u3057\u307e\u3059\u3002<\/p>\n\"\"<\/a>\n

    \u6b21\u306b \"start\" \u306e\u6a2a\u306b\u3042\u308b\u3007\u3042\u305f\u308a\u304b\u3089\u30c9\u30e9\u30c3\u30b0\u3057\u3066\u3001\"Set voice\" \u307e\u3067\u7dda\u3092\u5f15\u3063\u5f35\u308a\u307e\u3059\u3002<\/p>\n\"\"<\/a>\n

    \u6848\u5185\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u6d41\u3057\u305f\u3044\u306e\u3067\u3001\"Play Prompt\" \u3092\u7f6e\u304d\u307e\u3059\u3002\u5de6\u306e\u30e1\u30cb\u30e5\u30fc\u3092\u5c55\u958b\u3057\u3066\u3001\"Play prompt\" \u3092\u30c9\u30e9\u30c3\u30b0\u30a2\u30f3\u30c9\u30c9\u30ed\u30c3\u30d7\u3057\u307e\u3059\u3002\u540c\u3058\u3088\u3046\u306b \"Set Voice\"\u304b\u3089\u7dda\u3092\u5f15\u304d\u307e\u3059\u3002<\/p>\n\"\"<\/a>\n

    \u3044\u307e\u7f6e\u3044\u305f \"Play prompt\" \u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u3001\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u8a2d\u5b9a\u3057\u307e\u3059\u3002\"Text to speech\" \u3092\u30c1\u30a7\u30c3\u30af\u3057\u3066\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u5165\u529b\u3057\u307e\u3059\u3002\u8a66\u3057\u306b \"\u4eca\u65e5\u306f\u3044\u3044\u5929\u6c17\u3067\u3059\u306d\u3002\" \u3068\u5165\u529b\u3057\u307e\u3059\u3002<\/p>\n\"\"<\/a>\n

    \u3053\u3053\u307e\u3067\u6765\u305f\u3089\u4e00\u65e6\u52d5\u4f5c\u78ba\u8a8d\u3057\u305f\u3044\u3067\u3059\u306d\u3002\u540c\u3058\u304f\u5de6\u306e\u30e1\u30cb\u30e5\u30fc\u304b\u3089 \"Disconnect\/hangup\" \u3092\u30c9\u30e9\u30c3\u30b0\u30a2\u30f3\u30c9\u30c9\u30ed\u30c3\u30d7\u3057\u3066\u7dda\u3092\u3064\u306a\u304e\u307e\u3059\u3002<\/p>\n\"\"<\/a>\n

    \"Save\" \u30dc\u30bf\u30f3\u306e\u53f3\u306b\u3042\u308b\u4e0b\u5411\u304d\u306e\u53c2\u753b\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u8868\u793a\u3055\u308c\u308b\u30c9\u30ed\u30c3\u30d7\u30c0\u30a6\u30f3\u30e1\u30cb\u30e5\u30fc\u304b\u3089 \"Save & Publish\" \u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u4e00\u65e6 \"Contact flow designer\" \u753b\u9762\u3092\u9589\u3058\u307e\u3059\u3002<\/p>\n\"\"<\/a>\n

    \u4ee5\u4e0b\u306e\u3088\u3046\u306a \u30c0\u30a4\u30a2\u30ed\u30b0\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u304c\u3068\u308a\u3042\u3048\u305a Save & Publish \u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u7d9a\u3051\u307e\u3059\u3002<\/p>\n\"\"<\/a>\n

    \u753b\u9762\u5de6\u306e\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u30e1\u30cb\u30e5\u30fc\u304b\u3089 \"Phone number\" \u3092\u9078\u629e\u3057\u3066\u96fb\u8a71\u756a\u53f7\u4e00\u89a7\u3092\u8868\u793a\u3057\u307e\u3059\u3002<\/p>\n\"\"<\/a>\n

    \u8868\u793a\u3055\u308c\u305f\u4e00\u89a7\u304b\u3089\u3001\u5148\u307b\u3069\u4f5c\u6210\u3057\u305f\u96fb\u8a71\u756a\u53f7\u3092\u9078\u3073\u307e\u3059\u3002<\/p>\n\"\"<\/a>\n

    \"Contact flow\/IVR\" \u304b\u3089\u5148\u307b\u3069\u4f5c\u6210\u3057\u305f \"PanyaTokyo\" \u3092\u9078\u629e\u3057\u3001\"Save\" \u30dc\u30bf\u30f3\u3092\u30af\u30ea\u30c3\u30af\u3057\u307e\u3059\u3002<\/p>\n\"\"<\/a>\n

    \u3053\u306e\u72b6\u614b\u3067\u4f5c\u6210\u3057\u305f \"Contact flow\" \u3068\u96fb\u8a71\u756a\u53f7\u304c\u7d50\u3073\u4ed8\u3051\u3089\u308c\u3066\u3001\u96fb\u8a71\u756a\u53f7\u306b\u96fb\u8a71\u3092\u639b\u3051\u308b\u3068\u3001\"\u4eca\u65e5\u306f\u3044\u3044\u5929\u6c17\u3067\u3059\u306d\" \u3068\u3044\u3063\u3066\u96fb\u8a71\u304c\u5207\u308c\u308b\u306f\u305a\u3067\u3059\u3002<\/p>\n

    \u5b9f\u969b\u306b\u304b\u3051\u3066\u307f\u308b\u3068\u3061\u3083\u3093\u3068 \"\u4eca\u65e5\u306f\u3044\u3044\u5929\u6c17\u3067\u3059\u306d\"\u3068\u8a00\u3063\u3066\u96fb\u8a71\u304c\u5207\u308c\u307e\u3057\u305f\u3002\u3068\u308a\u3042\u3048\u305a\u3053\u3053\u307e\u3067\u3067\u3001\u30cf\u30ed\u30fc\u30ef\u30fc\u30eb\u30c9\u7684\u306a\u3053\u3068\u304c\u78ba\u8a8d\u3067\u304d\u305f\u3068\u601d\u3044\u307e\u3059\u3002<\/p>\n

    \u6b21\u56de\u306f\u30b3\u30f3\u30bf\u30af\u30c8\u30d5\u30ed\u30fc\u306e\u4f5c\u6210 - \u30e6\u30fc\u30b6\u30fc\u306e\u5165\u529b\u3092\u53d7\u3051\u4ed8\u3051\u308b \u3067\u3059\u3002<\/a><\/p>\n<\/div>\n<\/div>\n

    \n \u30b7\u30ea\u30fc\u30ba \u3084\u3063\u3066\u307f\u3088\u3046 Amazon connect<\/p>\n

    \u3084\u3063\u3066\u307f\u3088\u3046 Amazon connect [1] Amazon Connect \u3068\u306f <\/a>
    \n     \u3084\u3063\u3066\u307f\u3088\u3046 Amazon connect [2] \u30a4\u30f3\u30b9\u30bf\u30f3\u30b9\u306e\u4f5c\u6210 <\/a>
    \n     \u3084\u3063\u3066\u307f\u3088\u3046 Amazon connect [3] \u96fb\u8a71\u756a\u53f7\u306e\u53d6\u5f97 <\/a>
    \n     \u3084\u3063\u3066\u307f\u3088\u3046 Amazon connect [4] \u55b6\u696d\u6642\u9593\u306e\u8a2d\u5b9a <\/a>
    \n     \u3084\u3063\u3066\u307f\u3088\u3046 Amazon connect [5] \u30ad\u30e5\u30fc\u306e\u8a2d\u5b9a <\/a>
    \n     \u3084\u3063\u3066\u307f\u3088\u3046 Amazon connect [6] \u30d7\u30ed\u30f3\u30d7\u30c8\u306e\u4f5c\u6210 <\/a>
    \n \u3084\u3063\u3066\u307f\u3088\u3046 Amazon connect [7] \u30b3\u30f3\u30bf\u30af\u30c8\u30d5\u30ed\u30fc\u306e\u4f5c\u6210 - \u6700\u521d\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u30d5\u30ed\u30fc
    \n     \u3084\u3063\u3066\u307f\u3088\u3046 Amazon connect [8] \u30b3\u30f3\u30bf\u30af\u30c8\u30d5\u30ed\u30fc\u306e\u4f5c\u6210 - \u30e6\u30fc\u30b6\u30fc\u306e\u5165\u529b\u3092\u53d7\u3051\u4ed8\u3051\u308b <\/a>
    \n     \u3084\u3063\u3066\u307f\u3088\u3046 Amazon connect [9] \u30b3\u30f3\u30bf\u30af\u30c8\u30ad\u30e5\u30fc\u30d5\u30ed\u30fc\u306e\u4f5c\u6210 <\/a>
    \n     \u3084\u3063\u3066\u307f\u3088\u3046 Amazon connect [10] \u518d\u3073\u30b3\u30f3\u30bf\u30af\u30c8\u30d5\u30ed\u30fc - \u30b3\u30f3\u30bf\u30af\u30c8\u30ad\u30e5\u30fc\u30d5\u30ed\u30fc\u306e\u767b\u9332\u3068\u3001\u30ad\u30e5\u30fc\u306e\u8a2d\u5b9a\u304a\u3088\u3073\u8ee2\u9001 <\/a>
    \n     \u3084\u3063\u3066\u307f\u3088\u3046 Amazon connect [11] \u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u30d7\u30ed\u30d5\u30a1\u30a4\u30eb\u3092\u767b\u9332\u3059\u308b <\/a>
    \n     \u3084\u3063\u3066\u307f\u3088\u3046 Amazon connect [12] \u30e6\u30fc\u30b6\u3092\u767b\u9332\u3059\u308b <\/a>
    \n     \u3084\u3063\u3066\u307f\u3088\u3046 Amazon connect [13] \u96fb\u8a71\u3092\u53d7\u3051\u3066\u307f\u308b <\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

    \u524d\u56de\u306f\u30d7\u30ed\u30f3\u30d7\u30c8\u306e\u767b\u9332\u306b\u3064\u3044\u3066\u307f\u3066\u307f\u307e\u3057\u305f\u3002 \u3053\u308c\u307e\u3067\u306f\u6e96\u5099\u7684\u306a\u611f\u3058\u3067\u3001\u3084\u3063\u3068\u672c\u984c\u306b\u306a\u3063\u3066\u304d\u307e\u3057\u305f\u3002\u30b3\u30f3\u30bf\u30af\u30c8\u30d5\u30ed\u30fc\u306f\u96fb\u8a71\u304c\u7740\u4fe1\u3057\u305f\u3089\u3001\u3069\u306e\u6848\u5185\u3092\u6d41\u3057\u3066\u3069\u306e\u3088\u3046\u306b\u9078\u629e\u3057\u3066\u3082\u3089\u3063\u3066\u3001\u3069\u306e\u30aa\u30da\u30ec\u30fc\u30bf\u306b\u3064\u306a\u3050\u304b\u3068\u3044\u3046\u4e00\u9023\u306e\u6d41\u308c…<\/p>\n","protected":false},"author":1,"featured_media":15552,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_locale":"ja","_original_post":"15404","footnotes":""},"categories":[342,20,19],"tags":[],"class_list":{"0":"post-15404","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-amazonconnect","8":"category-aws","9":"category-19","10":"ja"},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.skyarch.net\/blog\/wp-json\/wp\/v2\/posts\/15404","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.skyarch.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.skyarch.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.skyarch.net\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.skyarch.net\/blog\/wp-json\/wp\/v2\/comments?post=15404"}],"version-history":[{"count":3,"href":"https:\/\/www.skyarch.net\/blog\/wp-json\/wp\/v2\/posts\/15404\/revisions"}],"predecessor-version":[{"id":15576,"href":"https:\/\/www.skyarch.net\/blog\/wp-json\/wp\/v2\/posts\/15404\/revisions\/15576"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.skyarch.net\/blog\/wp-json\/wp\/v2\/media\/15552"}],"wp:attachment":[{"href":"https:\/\/www.skyarch.net\/blog\/wp-json\/wp\/v2\/media?parent=15404"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.skyarch.net\/blog\/wp-json\/wp\/v2\/categories?post=15404"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.skyarch.net\/blog\/wp-json\/wp\/v2\/tags?post=15404"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}