\u300cSalesforce\u3068\u3044\u3046\u540d\u524d\u3092\u805e\u3044\u305f\u3053\u3068\u304c\u3042\u308b\u304c\u3001\u3069\u306e\u3088\u3046\u306a\u30c4\u30fc\u30eb\u306a\u306e\u304b\u3001\u3088\u304f\u5206\u304b\u3089\u306a\u3044\u300d\u3068\u3044\u3046\u65b9\u304c\u610f\u5916\u3068\u591a\u3044\u306e\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u304b\uff1f
\n\u3053\u306e\u8a18\u4e8b\u3067\u306f\u3001\u300cSalesforce\u3068\u306f\u4f55\u304b\uff1f\u300d\u3092\u7d39\u4ecb\u3059\u308b\u3068\u3068\u3082\u306b\u3001\u88fd\u54c1\u3001\u5c0e\u5165\u30e1\u30ea\u30c3\u30c8\u306a\u3069\u3001\u30dd\u30a4\u30f3\u30c8\u3092\u5206\u304b\u308a\u3084\u3059\u304f\u89e3\u8aac\u3057\u307e\u3059\u3002
\nSalesforce\u306e\u6a5f\u80fd\u3001\u88fd\u54c1\u3001\u30e1\u30ea\u30c3\u30c8\u306e\u7406\u89e3\u306b\u3001\u3053\u306e\u8a18\u4e8b\u306e\u60c5\u5831\u3092\u304a\u5f79\u7acb\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n
Salesforce\u3068\u306f\u3001\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30c9\u30c3\u30c8\u30b3\u30e0\u793e\u304c\u63d0\u4f9b\u3059\u308b\u4e16\u754c\u3067\u4e00\u756a\u5229\u7528\u3055\u308c\u3066\u3044\u308bCRM\uff08\u9867\u5ba2\u7ba1\u7406\uff09\u3068SFA\uff08\u55b6\u696d\u652f\u63f4\uff09\u306e\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3067\u3059\u3002
\n\u300cSFA\u300d\u3068\u306f\u300cSales Force Automation\u300d\u306e\u982d\u6587\u5b57\u3092\u3068\u3063\u305f\u7565\u79f0\u3067\u3042\u308a\u3001\u65e5\u672c\u8a9e\u3067\u306f\u300c\u55b6\u696d\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\u300d\u3068\u3057\u3066\u8a33\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u5546\u8ac7\u72b6\u6cc1\u3084\u904e\u53bb\u306e\u6d3b\u52d5\u5c65\u6b74\u304c\u53c2\u7167\u3067\u304d\u308b\u305f\u3081\u3001\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u5168\u4f53\u3092\u53ef\u8996\u5316\u3059\u308b\u3053\u3068\u3092\u3067\u304d\u307e\u3059\u3002
\n\u300cCRM\u300d\u306f\u300cCustomer Relationship Management\u300d\u306e\u7565\u3067\u3001\u65e5\u672c\u8a9e\u3067\u306f\u300c\u9867\u5ba2\u7ba1\u7406\u300d\u3068\u8a33\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u9867\u5ba2\u5c5e\u6027\u306f\u3082\u3061\u308d\u3093\u3001\u904e\u53bb\u306b\u8cfc\u5165\u3057\u305f\u5546\u54c1\u3084\u30cb\u30fc\u30ba\u306a\u3069\u306e\u60c5\u5831\u3092\u7ba1\u7406\u3057\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3092\u56f3\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002
\n\u3053\u306e\u3088\u3046\u306b\u3001Salesforce\u306f\u300c\u9867\u5ba2\u60c5\u5831\u3092\u7ba1\u7406\u300d\u3057\u306a\u304c\u3089\u300c\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u3092\u53ef\u8996\u5316\u300d\u3059\u308b\u3053\u3068\u3067\u52b9\u7387\u7684\u306b\u55b6\u696d\u3092\u9032\u3081\u308b\u3053\u3068\u3092\u76ee\u7684\u3068\u3057\u305f\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3067\u3059\u3002<\/p>\n
\u6b21\u306b\u3001Salesforce\u306e\u7279\u5fb4\u30923\u3064\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n
Salesforce\u306e1\u3064\u3081\u306e\u7279\u5fb4\u306f\u300cSaaS\u578b\u306e\u30af\u30e9\u30a6\u30c9\u30b5\u30fc\u30d3\u30b9\u300d\u3067\u3059\u3002
\n\u300cSaaS\uff08\u30b5\u30fc\u30b9\uff09\u300d\u3068\u306f\u300cSoftware as a Service\u300d\u306e\u7565\u3067\u3001\u30e6\u30fc\u30b6\u30fc\u306fPC\u306b\u30bd\u30d5\u30c8\u30a6\u30a8\u30a2\u3092\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3059\u308b\u3053\u3068\u306a\u304f\u3001\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u7d4c\u7531\u3067\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u5229\u7528\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u30b5\u30fc\u30d3\u30b9\u3067\u3059\u3002SaaS\u306e\u4ee3\u8868\u7684\u306a\u30b5\u30fc\u30d3\u30b9\u306b\u306f\u300cGmail\u300d\u304c\u3042\u308a\u307e\u3059\u3002
\nSalesforce\u3082SaaS\u578b\u306e\u30b5\u30fc\u30d3\u30b9\u3067\u3042\u308a\u3001\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30c9\u30c3\u30c8\u30b3\u30e0\u793e\u3068\u306e\u5951\u7d04\u7de0\u7d50\u5f8c\u3001\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u7d4c\u7531\u3067Salesforce\u306b\u30a2\u30af\u30bb\u30b9\u3059\u308b\u3053\u3068\u3067\u3001CRM\u3084SFA\u306a\u3069\u306e\u6a5f\u80fd\u3092\u5229\u7528\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n
Salesforce\u306e2\u3064\u3081\u306e\u7279\u5fb4\u306f\u300c\u5145\u5b9f\u3057\u305f\u30b5\u30fc\u30d3\u30b9\u300d\u3067\u3059\u3002
\nCRM\u3084SFA\u306e\u6a5f\u80fd\u306f\u3082\u3061\u308d\u3093\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3001AI\u306e\u5229\u7528\u306a\u3069\u3001\u3055\u307e\u3056\u307e\u306a\u6a5f\u80fd\u3092\u6a19\u6e96\u6a5f\u80fd\u3068\u3057\u3066\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002\u307e\u305f\u3001\u30e1\u30fc\u30eb\u81ea\u52d5\u9001\u4fe1\u3084\u5546\u8ac7\u7ba1\u7406\u306e\u8a2d\u5b9a\u306a\u3069\u3092\u30d7\u30ed\u30b0\u30e9\u30df\u30f3\u30b0\u77e5\u8b58\u304c\u306a\u304f\u3066\u3082\u30de\u30a6\u30b9\u64cd\u4f5c\u3067\u7c21\u5358\u306b\u8a2d\u5b9a\u3067\u304d\u307e\u3059\u3002
\n\u307e\u305f\u3001\u4eba\u4e8b\u3084\u4f1a\u8a08\u306a\u3069\u3001AppExchange\u3067\u63d0\u4f9b\u3055\u308c\u3066\u3044\u308b4,000\u4ee5\u4e0a\u306e\u30d1\u30fc\u30c8\u30ca\u30fc\u30a2\u30d7\u30ea\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n
Salesforce\u306e3\u3064\u3081\u306e\u7279\u5fb4\u306f\u300c\u72ec\u81ea\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u958b\u767a\u3082\u53ef\u80fd\u300d\u3068\u3044\u3046\u70b9\u3067\u3059\u3002
\nSalesforce\u306b\u306f\u300cApex\uff08\u30a8\u30a4\u30da\u30c3\u30af\u30b9\uff09\u300d\u3068\u300cVisualforce\uff08\u30d3\u30b8\u30e5\u30a2\u30eb\u30d5\u30a9\u30fc\u30b9\uff09\u300d\u3068\u3044\u3046\u3068\u3044\u3046\u30d7\u30ed\u30b0\u30e9\u30e0\u958b\u767a\u74b0\u5883\u304c\u63d0\u4f9b\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n
\u300cApex\u300d\u3068\u306f\u3001Java\u306b\u4f3c\u305f\u7c21\u6613\u30b9\u30af\u30ea\u30d7\u30c8\u8a00\u8a9e\u3067\u3059\u3002\u4f8b\u3048\u3070\u3001\u30dc\u30bf\u30f3\u3092\u30af\u30ea\u30c3\u30af\u3059\u308b\u3068\u3001\u30c7\u30fc\u30bf\u3092\u4ed6\u306e\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306b\u81ea\u52d5\u9023\u643a\u3055\u305b\u308b\u306a\u3069\u3001\u30e6\u30fc\u30b6\u306f\u81ea\u8eab\u306e\u30d3\u30b8\u30cd\u30b9\u306b\u5408\u3063\u305f\u30ed\u30b8\u30c3\u30af\u3092\u4f5c\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002
\n\u300cVisualforce\u300d\u3068\u306f\u3001\u30e6\u30fc\u30b6\u72ec\u81ea\u306e\u753b\u9762\u3092\u958b\u767a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u3067\u3059\u3002HTML\u306b\u4f3c\u305f\u30bf\u30b0\u30d9\u30fc\u30b9\u306e\u30de\u30fc\u30af\u30a2\u30c3\u30d7\u8a00\u8a9e\u3084\u30c7\u30fc\u30bf\u64cd\u4f5c\u3067\u304d\u308b\u300c\u6a19\u6e96\u30b3\u30f3\u30c8\u30ed\u30fc\u30e9\u300d\u306a\u3069\u304c\u7528\u610f\u3055\u308c\u3066\u3044\u307e\u3059\u3002
\n\u300cApex\u300d\u3068\u300cVisualforce\u300d\u3092\u5229\u7528\u3057\u306a\u304c\u3089\u3001\u30e6\u30fc\u30b6\u306f\u81ea\u5206\u305f\u3061\u306e\u30d3\u30b8\u30cd\u30b9\u306b\u5408\u3063\u305f\u72ec\u81ea\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u958b\u767a\u3092\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n
Salesforce\u306b\u306f\u3055\u307e\u3056\u307e\u306a\u88fd\u54c1\u304c\u63d0\u4f9b\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u3053\u3053\u3067\u306f\u4ee3\u8868\u7684\u306a\u88fd\u54c1\u30926\u3064\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n
\u300cSales Cloud\uff08\u30bb\u30fc\u30eb\u30b9\u30af\u30e9\u30a6\u30c9\uff09\u300d\u306f\u3001CRM\u3068SFA\u3092\u63d0\u4f9b\u3059\u308bSalesforce\u306e\u4ee3\u8868\u7684\u306a\u88fd\u54c1\u3067\u3059\u3002\u65e5\u672c\u3067\u3082\u696d\u7a2e\u3084\u898f\u6a21\u306e\u5927\u5c0f\u3092\u554f\u308f\u305a\u3001\u591a\u304f\u306e\u4f01\u696d\u3067\u5c0e\u5165\u3055\u308c\u3066\u3044\u307e\u3059\u3002
\nCRM\uff08\u9867\u5ba2\u7ba1\u7406\uff09\u6a5f\u80fd\u3067\u306f\u53d6\u5f15\u5148\u306e\u60c5\u5831\u3060\u3051\u3067\u306a\u304f\u3001Facebook\u3084Twitter\u306e\u60c5\u5831\u3082\u7d10\u3065\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u5c55\u793a\u4f1a\u3084\u30db\u30fc\u30e0\u30da\u30fc\u30b8\u304b\u3089\u554f\u3044\u5408\u308f\u305b\u304c\u3042\u3063\u305f\u898b\u8fbc\u307f\u5ba2\u306e\u60c5\u5831\u3082\u30ea\u30fc\u30c9\u3068\u3057\u3066\u7ba1\u7406\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002
\n\u5546\u8ac7\u3067\u306f\u30d7\u30ed\u30bb\u30b9\u7ba1\u7406\u306f\u3082\u3061\u308d\u3093\u3001\u5546\u8ac7\u904e\u7a0b\u306e\u60c5\u5831\u3092\u300c\u6d3b\u52d5\u300d\u3068\u3057\u3066\u8a18\u9332\u3092\u6b8b\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001\u9867\u5ba2\u3084\u5546\u8ac7\u60c5\u5831\u306f\u793e\u5185SNS\u300cChatter\u300d\u3092\u901a\u3058\u3066\u4ed6\u306e\u30e1\u30f3\u30d0\u30fc\u306b\u7c21\u5358\u306b\u5171\u6709\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n
\u300c Pardot\uff08\u30d1\u30fc\u30c9\u30c3\u30c8\uff09\u300d\u306f\u3001B\uff12B\u5411\u3051\u306e\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30aa\u30fc\u30c8\u30e1\u30fc\u30b7\u30e7\u30f3\uff08MA\uff09\u30c4\u30fc\u30eb\u3067\u3059\u3002\u898b\u8fbc\u307f\u5ba2\u306e\u7372\u5f97\u304b\u3089\u5546\u8ac7\u3078\u3068\u55b6\u696d\u52b9\u7387\u3092\u9ad8\u3081\u308b\u305f\u3081\u306e\u6a5f\u80fd\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002
\n\u30ea\u30fc\u30c9\uff08\u898b\u8fbc\u307f\u5ba2\uff09\u306e\u7372\u5f97\u306e\u305f\u3081\u306e\u5165\u529b\u30d5\u30a9\u30fc\u30e0\u306e\u4f5c\u6210\u306f\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u4f7f\u7528\u3057\u3066\u30c7\u30b6\u30a4\u30f3\u3067\u304d\u308b\u305f\u3081\u3001HTML\u3084CSS\u306e\u77e5\u8b58\u304c\u306a\u304f\u3066\u3082\u4f5c\u6210\u3067\u304d\u307e\u3059\u3002
\n\u30ca\u30fc\u30c1\u30e3\u30ea\u30f3\u30b0\uff08\u898b\u8fbc\u307f\u5ba2\u80b2\u6210\uff09\u306e\u305f\u3081\u306e\u30e1\u30eb\u30de\u30ac\u914d\u4fe1\u306f\u3001\u696d\u754c\u3001\u9867\u5ba2\u3001\u5f79\u8077\u306b\u5fdc\u3058\u3066\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3057\u306a\u304c\u3089\u914d\u4fe1\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002
\n\u307e\u305f\u3001Web\u30a2\u30af\u30bb\u30b9\u72b6\u6cc1\u3084\u30e1\u30fc\u30eb\u306e\u958b\u5c01\u7387\u306a\u3069\u304b\u3089\u30ea\u30fc\u30c9\u3092\u30b9\u30b3\u30a2\u30ea\u30f3\u30b0\u3057\u3001\u898b\u8fbc\u307f\u5ea6\u5408\u3044\u3092\u628a\u63e1\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002<\/p>\n
\u300cMarketing Cloud\uff08\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30af\u30e9\u30a6\u30c9\uff09\u300d\u306f\u3001\u300cOne to One\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u300d\u3092\u5b9f\u73fe\u3067\u304d\u308b\u30c4\u30fc\u30eb\u3067\u3059\u3002
\n\u30e1\u30eb\u30de\u30ac\u306e\u914d\u4fe1\u306f\u3082\u3061\u308d\u3093\u3001SMS\u3084LINE\u306b\u3088\u308b\u30e1\u30c3\u30bb\u30fc\u30b8\u306e\u914d\u4fe1\u3082\u7c21\u5358\u306b\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001\u30bf\u30fc\u30b2\u30c3\u30c8\u3068\u6642\u9593\u3092\u6307\u5b9a\u3057\u305f\u914d\u4fe1\u3082\u53ef\u80fd\u3067\u3059\u3002
\nSNS\u306b\u6295\u7a3f\u3055\u308c\u305f\u81ea\u793e\u88fd\u54c1\u3084\u7af6\u5408\u4ed6\u793e\u306e\u6295\u7a3f\u3082\u7c21\u5358\u306b\u96c6\u7d04\u3067\u304d\u308b\u305f\u3081\u3001\u6295\u7a3f\u306b\u5bfe\u3057\u3066\u5373\u5ea7\u306b\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u5e83\u544a\u306e\u4f5c\u6210\u3084\u914d\u4fe1\u3082\u53ef\u80fd\u3067\u3059\u3002
\n\u3055\u3089\u306b\u3001HTML\u3084CSS\u306e\u77e5\u8b58\u304c\u306a\u304f\u3068\u3082\u7c21\u5358\u306bLP\uff08\u30e9\u30f3\u30c7\u30a3\u30f3\u30b0\u30da\u30fc\u30b8\uff09\u3092\u4f5c\u6210\u3067\u304d\u308b\u6a5f\u80fd\u3082\u5b9f\u88c5\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n
\u300cService Cloud\uff08\u30b5\u30fc\u30d3\u30b9\u30af\u30e9\u30a6\u30c9\uff09\u300d\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3084\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u5411\u3051\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u63d0\u4f9b\u3059\u308b\u30c4\u30fc\u30eb\u3067\u3059\u3002
\nEinstein\u30dc\u30c3\u30c8\u3068\u9023\u643a\u3057\u305fAI\u30c1\u30e3\u30c3\u30c8\u3067\u3001\u9867\u5ba2\u306e\u554f\u3044\u5408\u308f\u305b\u306b\u6700\u9069\u306aFAQ\u3092\u56de\u7b54\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u307e\u305f\u3001AI\u3067\u306e\u5bfe\u5fdc\u304c\u96e3\u3057\u3044\u8cea\u554f\u306b\u3064\u3044\u3066\u306f\u3001\u3053\u308c\u307e\u3067\u306e\u3084\u308a\u53d6\u308a\u306e\u5c65\u6b74\u3092\u30aa\u30da\u30ec\u30fc\u30bf\u306b\u5f15\u304d\u7d99\u304e\u3001\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002
\nCTI\uff08Computer Telephony integration\uff09\u3068\u306e\u9023\u643a\u3067\u3001\u9867\u5ba2\u304b\u3089\u306e\u96fb\u8a71\u304c\u306a\u308b\u3068\u3001\u96fb\u8a71\u756a\u53f7\u3068\u9023\u643a\u3057\u3066\u9867\u5ba2\u60c5\u5831\u3092\u81ea\u52d5\u7684\u306b\u30dd\u30c3\u30d7\u30a2\u30c3\u30d7\u8868\u793a\u3055\u305b\u308b\u6a5f\u80fd\u3082\u7528\u610f\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u307e\u305f\u3001Web\u30d5\u30a9\u30fc\u30e0\u3084\u30e1\u30fc\u30eb\u3067\u306e\u554f\u3044\u5408\u308f\u305b\u3082\u542b\u3081\u3001\u6700\u9069\u306a\u62c5\u5f53\u8005\u3092\u81ea\u52d5\u7684\u306b\u5272\u308a\u5f53\u3066\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u305f\u3081\u3001\u52b9\u7387\u3088\u304f\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u306b\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n
\u300cCommunity Cloud\uff08\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30af\u30e9\u30a6\u30c9\uff09\u300d\u306f\u3001\u30ca\u30ec\u30c3\u30b8\u306e\u5171\u6709\u3084\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u901a\u3058\u3066\u554f\u984c\u89e3\u6c7a\u3092\u56f3\u308b\u306a\u3069\u3001Web\u30da\u30fc\u30b8\u3092\u901a\u3058\u3066\u9867\u5ba2\u3084\u30d1\u30fc\u30c8\u30ca\u30fc\u3068\u793e\u54e1\u304c\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u56f3\u308b\u3053\u3068\u304c\u30c4\u30fc\u30eb\u3067\u3059\u3002
\n\u4f8b\u3048\u3070\u3001\u30ea\u30bb\u30e9\u30fc\u306a\u3069\u306e\u30d1\u30fc\u30c8\u30ca\u30fc\u3068\u793e\u54e1\u304c\u60c5\u5831\u3092\u5171\u6709\u3057\u306a\u304c\u3089\u8ab2\u984c\u3092\u89e3\u6c7a\u3057\u3001\u58f2\u4e0a\u62e1\u5927\u3092\u56f3\u308b\u3068\u3044\u3063\u305f\u5229\u7528\u65b9\u6cd5\u304c\u3042\u308a\u307e\u3059\u3002
\n\u307e\u305f\u3001FAQ\u306a\u3069\u306e\u30ca\u30ec\u30c3\u30b8\u3092\u516c\u958b\u3059\u308b\u3053\u3068\u3067\u9867\u5ba2\u304c\u81ea\u5206\u3067\u554f\u984c\u89e3\u6c7a\u3092\u56f3\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306b\u3064\u306a\u3052\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n
\u300cSalesforce Platform\uff08\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u3000\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\uff09\u300d\u306f\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u958b\u767a\u7528\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3001CRM\u3084SFA\u3092\u5229\u7528\u3057\u305f\u81ea\u793e\u72ec\u81ea\u306e\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u958b\u767a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u30e2\u30d0\u30a4\u30eb\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u958b\u767a\u306b\u3082\u5bfe\u5fdc\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n
\u3053\u3053\u3067\u306f\u3001Salesforce\u3092\u5c0e\u5165\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u306b\u3064\u3044\u30663\u3064\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n
Salesforce\u5c0e\u5165\u306e1\u3064\u3081\u306e\u30e1\u30ea\u30c3\u30c8\u306f\u3001\u300cCRM\u6a5f\u80fd\u306b\u3088\u308a\u9867\u5ba2\u60c5\u5831\u30921\u3064\u306b\u307e\u3068\u3081\u3001\u4e00\u5143\u7ba1\u7406\u3067\u304d\u308b\u300d\u3053\u3068\u3067\u3059\u3002\u65e2\u5b58\u9867\u5ba2\u3001\u898b\u8fbc\u307f\u5ba2\u3001\u5546\u8ac7\u4e2d\u306e\u9867\u5ba2\u306a\u3069\u3001\u5546\u8ac7\u904e\u7a0b\u3084\u554f\u3044\u5408\u308f\u305b\u3082\u542b\u3081\u3066\u60c5\u5831\u7ba1\u7406\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u4eca\u307e\u3067\u306f\u55b6\u696d\u62c5\u5f53\u8005\u305d\u308c\u305e\u308c\u306e\u982d\u3084\u624b\u5143\u306b\u3057\u304b\u306a\u304b\u3063\u305f\u77e5\u8b58\u3084\u60c5\u5831\u3092\u5171\u6709\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u305f\u3081\u3001\u305d\u308c\u3092\u5206\u6790\u3057\u3066\u30d3\u30b8\u30cd\u30b9\u306b\u751f\u304b\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n
Salesforce\u5c0e\u5165\u306e2\u3064\u3081\u306e\u30e1\u30ea\u30c3\u30c8\u306f\u3001\u300c\u55b6\u696d\u6d3b\u52d5\u3092\u52b9\u7387\u5316\u3067\u304d\u308b\u300d\u3053\u3068\u3067\u3059\u3002
\n\u4f8b\u3048\u3070\u3001\u5546\u8ac7\u72b6\u6cc1\u306b\u304a\u3044\u3066\u3001\u9867\u5ba2\u306e\u4e88\u7b97\u3001\u7af6\u5408\u4ed6\u793e\u306e\u60c5\u5831\u3001\u6848\u4ef6\u306e\u9032\u6357\u3084\u8ab2\u984c\u3092Salesforce\u306b\u5165\u529b\u3059\u308b\u3053\u3068\u3067\u4e0a\u53f8\u3084\u4ed6\u306e\u55b6\u696d\u793e\u54e1\u304c\u4e00\u76ee\u3067\u72b6\u6cc1\u3092\u628a\u63e1\u3067\u304d\u3001\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u56f3\u308a\u306a\u304c\u3089\u55b6\u696d\u3092\u9032\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002
\n\u307e\u305f\u3001\u53d7\u6ce8\u3067\u304d\u305f\u30b1\u30fc\u30b9\u3084\u5931\u6ce8\u3057\u305f\u30b1\u30fc\u30b9\u3092\u53ef\u8996\u5316\u3067\u304d\u308b\u305f\u3081\u3001\u305d\u306e\u30d1\u30bf\u30fc\u30f3\u3092\u5206\u6790\u3059\u308b\u3053\u3068\u3067\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u306e\u6539\u5584\u3092\u56f3\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u55b6\u696d\u6d3b\u52d5\u304c\u52b9\u7387\u7684\u306b\u306a\u308a\u3001\u9867\u5ba2\u3078\u306e\u9069\u5207\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u3001\u3072\u3044\u3066\u306f\u58f2\u4e0a\u5411\u4e0a\u306b\u3064\u306a\u3052\u308b\u3053\u3068\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002<\/p>\n
Salesforce\u5c0e\u5165\u306e3\u3064\u3081\u306e\u30e1\u30ea\u30c3\u30c8\u306f\u3001\u300c\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u5206\u6790\u3067\u304d\u3001\u3059\u3050\u306b\u72b6\u6cc1\u3092\u628a\u63e1\u3067\u304d\u308b\u300d\u3053\u3068\u3067\u3059\u3002
\nSalesforce\u306b\u306f\u4e00\u89a7\u8868\u793a\u3084\u30b0\u30e9\u30d5\u8868\u793a\u3092\u30b5\u30dd\u30fc\u30c8\u3057\u305f\u30ec\u30dd\u30fc\u30c8\u6a5f\u80fd\u304c\u7528\u610f\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u30ec\u30dd\u30fc\u30c8\u6a5f\u80fd\u3092\u4f7f\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u58f2\u4e0a\u3084\u554f\u3044\u5408\u308f\u305b\u4ef6\u6570\u306a\u3069\u3001Salesforce\u306b\u767b\u9332\u3055\u308c\u305f\u30c7\u30fc\u30bf\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u96c6\u8a08\u3001\u5206\u6790\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002
\n\u307e\u305f\u3001\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3092\u5229\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u8907\u6570\u306e\u4e00\u89a7\u3084\u30b0\u30e9\u30d5\u3092\u540c\u6642\u306b\u8868\u793a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u305f\u3081\u3001\u55b6\u696d\u6d3b\u52d5\u3084\u58f2\u4e0a\u72b6\u6cc1\u3092\u3001\u3055\u307e\u3056\u307e\u306a\u89d2\u5ea6\u3067\u4e00\u76ee\u3067\u628a\u63e1\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002
\n\u3053\u306e\u3088\u3046\u306b\u3001\u30c7\u30fc\u30bf\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u5206\u6790\u3067\u304d\u3001\u4e00\u76ee\u3067\u72b6\u6cc1\u3092\u628a\u63e1\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u306e\u304cSalesforce\u306e\u9b45\u529b\u306e\u4e00\u3064\u3067\u3059\u3002<\/p>\n
\u3053\u306e\u8a18\u4e8b\u3067\u306f\u3001\u300cSalesforce\u3068\u306f\u4f55\u304b\uff1f\u300d\u3092\u7d39\u4ecb\u3059\u308b\u3068\u3068\u3082\u306b\u3001\u88fd\u54c1\u3001\u5c0e\u5165\u30e1\u30ea\u30c3\u30c8\u3092\u7d39\u4ecb\u3057\u307e\u3057\u305f\u304c\u3001\u3044\u304b\u304c\u3067\u3057\u305f\u304b\uff1f
\nSalesforce\u306f\u4e16\u754cNo.1\u306e\u30b7\u30a7\u30a2\u3092\u8a87\u308bCRM\u53ca\u3073SFA\u306e\u30af\u30e9\u30a6\u30c9\u30b5\u30fc\u30d3\u30b9\u3067\u3059\u3002\u88fd\u54c1\u306b\u306f\u3001\u300cSales Cloud\u300d\u3001\u300cPardot\u300d\u3001\u300cMarketing Cloud\u300d\u3001\u300cService Cloud\u300d\u3001\u300cCommunity Cloud\u300d\u306a\u3069\u304c\u3042\u308a\u307e\u3059\u3002\u307e\u305f\u3001\u300cSalesforce Platform\u300d\u3092\u5229\u7528\u3059\u308b\u3053\u3068\u3067\u3001CRM\u3084SFA\u3092\u5229\u7528\u3057\u305f\u72ec\u81ea\u306e\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u958b\u767a\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u3002
\nSalesforce\u306e\u5c0e\u5165\u30e1\u30ea\u30c3\u30c8\u306b\u306f\u3001\u300c\u9867\u5ba2\u60c5\u5831\u306e\u4e00\u5143\u7ba1\u7406\u300d\u3001\u300c\u55b6\u696d\u6d3b\u52d5\u306e\u52b9\u7387\u5316\u300d\u3001\u300c\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u306e\u60c5\u5831\u306e\u53ef\u8996\u5316\u300d\u304c\u3042\u308a\u307e\u3059\u3002
\nSalesforce\u306b\u306f\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb\u3082\u7528\u610f\u3055\u308c\u3066\u3044\u308b\u306e\u3067\u3001\u8208\u5473\u306e\u3042\u308b\u65b9\u306f\u662f\u975e\u5229\u7528\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n
\u6700\u5f8c\u306b\u5ba3\u4f1d\u3067\u3059\u304c\u3001Salesforce(\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9)\u3068Amazon Connect\uff08\u30a2\u30de\u30be\u30f3 \u30b3\u30cd\u30af\u30c8\uff09\u3092\u6d3b\u7528\u3057\u305f\u30af\u30e9\u30a6\u30c9\u30d9\u30fc\u30b9\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3092\u69cb\u7bc9\u3059\u308b\u5c02\u9580\u4f1a\u793e\u3092\u6628\u5e74\u8a2d\u7acb\u3057\u3066\u304a\u308a\u307e\u3059\u3002<\/p>\n
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