{"id":4228,"date":"2016-08-11T06:18:34","date_gmt":"2016-08-10T21:18:34","guid":{"rendered":"http:\/\/www.skyarch.net\/blog\/?p=4228"},"modified":"2016-08-11T06:18:34","modified_gmt":"2016-08-10T21:18:34","slug":"itil-no-4-%e3%82%b5%e3%83%bc%e3%83%93%e3%82%b9%e3%82%aa%e3%83%9a%e3%83%ac%e3%83%bc%e3%82%b7%e3%83%a7%e3%83%b3%e3%81%ae%e6%a6%82%e8%a6%81","status":"publish","type":"post","link":"https:\/\/www.skyarch.net\/blog\/itil-no-4-%e3%82%b5%e3%83%bc%e3%83%93%e3%82%b9%e3%82%aa%e3%83%9a%e3%83%ac%e3%83%bc%e3%82%b7%e3%83%a7%e3%83%b3%e3%81%ae%e6%a6%82%e8%a6%81\/","title":{"rendered":"ITIL No.4 -\u30b5\u30fc\u30d3\u30b9\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u306e\u6982\u8981-"},"content":{"rendered":"<a href=\"http:\/\/www.skyarch.net\/blog\/wp-content\/uploads\/2015\/04\/ITIL-e1429505198153.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\" size-full wp-image-3322 aligncenter\" src=\"http:\/\/www.skyarch.net\/blog\/wp-content\/uploads\/2015\/04\/ITIL-e1429505198153.jpg\" alt=\"ITIL\" width=\"165\" height=\"78\" \/><\/a>\n<p>\u3053\u3093\u306b\u3061\u306f\u8c4a\u304b\u306a\u5927\u5cf6\u3067\u3059\u3002<\/p>\n<p>\u524d\u56de\u3001ITIL\u306e\u30b5\u30fc\u30d3\u30b9\u30c8\u30e9\u30f3\u30b8\u30b7\u30e7\u30f3\u306b\u3064\u3044\u3066\u66f8\u304b\u305b\u3066\u9802\u304d\u307e\u3057\u305f\u304c\u3001<br \/>\n\u4eca\u56de\u306f\u7b2c4\u56de\u3068\u3057\u3066<strong>\u30b5\u30fc\u30d3\u30b9\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3<\/strong>\u306e\u3054\u7d39\u4ecb\u3092\u3055\u305b\u3066\u9802\u304d\u307e\u3059\u3002<br \/>\n\u3054\u7121\u6c99\u6c70\u306e\u3054\u7121\u6c99\u6c70\u306b\u306a\u3063\u3066\u3057\u307e\u3044\u7533\u3057\u8a33\u3054\u3056\u3044\u307e\u305b\u3093\u3067\u3057\u305f\u3002<\/p>\n<p>\u524d\u56de\u306e\u8a18\u4e8b\uff1a<a href=\"http:\/\/www.skyarch.net\/blog\/?p=3581\">ITIL No.3 -\u30b5\u30fc\u30d3\u30b9\u30c8\u30e9\u30f3\u30b8\u30b7\u30e7\u30f3\u306e\u6982\u8981-<\/a><\/p>\n<p>ITIL\u306b\u306f\u300c<strong><em>\u30b5\u30fc\u30d3\u30b9\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb<\/em><\/strong>\u300d\u3068\u8a00\u3046\u3001\uff15\u3064\u306e\u30d7\u30ed\u30bb\u30b9\u304b\u3089\u6210\u308a\u7acb\u3064\u91cd\u8981\u306a\u8003\u3048\u65b9\u304c\u5fa1\u5ea7\u3044\u307e\u3059\u3002<\/p>\n<p><a title=\"Information Technology Infrastructure Library\uff08ITIL\uff09 No.1\" href=\"http:\/\/www.skyarch.net\/blog\/?p=3320\"><strong>\uff11.\u30b5\u30fc\u30d3\u30b9\u30b9\u30c8\u30e9\u30c6\u30b8(\u30b5\u30fc\u30d3\u30b9\u6226\u7565)<\/strong><\/a><\/p>\n<p><a title=\"ITIL No.2 -\u30b5\u30fc\u30d3\u30b9\u30c7\u30b6\u30a4\u30f3\u306e\u6982\u8981-\" href=\"http:\/\/www.skyarch.net\/blog\/?p=3413\"><strong>\uff12.\u30b5\u30fc\u30d3\u30b9\u30c7\u30b6\u30a4\u30f3(\u30b5\u30fc\u30d3\u30b9\u8a2d\u8a08)<\/strong><\/a><\/p>\n<p><a href=\"http:\/\/www.skyarch.net\/blog\/?p=3581\"><strong>\uff13.\u30b5\u30fc\u30d3\u30b9\u30c8\u30e9\u30f3\u30b8\u30b7\u30e7\u30f3(\u30b5\u30fc\u30d3\u30b9\u79fb\u884c)<\/strong><\/a><\/p>\n<p><strong>\uff14.\u30b5\u30fc\u30d3\u30b9\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3(\u30b5\u30fc\u30d3\u30b9\u904b\u7528)<\/strong><\/p>\n<p><strong>\uff15.\u7d99\u7d9a\u7684\u306a\u30b5\u30fc\u30d3\u30b9\u306e\u6539\u5584\uff08\u30b3\u30f3\u30c6\u30a3\u30cb\u30e5\u30a2\u30eb\u30b5\u30fc\u30d3\u30b9\u30a4\u30f3\u30d7\u30eb\u30fc\u30d6\u30e1\u30f3\u30c8\uff09<\/strong><\/p>\n<a href=\"http:\/\/www.skyarch.net\/blog\/wp-content\/uploads\/2015\/04\/d30a5420148c65dc0a1a07278653ee08.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-3356\" src=\"http:\/\/www.skyarch.net\/blog\/wp-content\/uploads\/2015\/04\/d30a5420148c65dc0a1a07278653ee08-300x140.jpg\" alt=\"\u30b5\u30fc\u30d3\u30b9\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\" width=\"793\" height=\"370\" srcset=\"https:\/\/www.skyarch.net\/blog\/wp-content\/uploads\/2015\/04\/d30a5420148c65dc0a1a07278653ee08-300x140.jpg 300w, https:\/\/www.skyarch.net\/blog\/wp-content\/uploads\/2015\/04\/d30a5420148c65dc0a1a07278653ee08-1024x479.jpg 1024w, https:\/\/www.skyarch.net\/blog\/wp-content\/uploads\/2015\/04\/d30a5420148c65dc0a1a07278653ee08-900x421.jpg 900w, https:\/\/www.skyarch.net\/blog\/wp-content\/uploads\/2015\/04\/d30a5420148c65dc0a1a07278653ee08.jpg 1228w\" sizes=\"auto, (max-width: 793px) 100vw, 793px\" \/><\/a>\n<p>\u4eca\u56de\u306f\u3001<strong>\uff14.\u30b5\u30fc\u30d3\u30b9\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3(\u30b5\u30fc\u30d3\u30b9\u904b\u7528)<\/strong>\u306b\u3064\u3044\u3066\u8aac\u660e\u3057\u307e\u3059\u3002<br \/>\n\u4e3b\u306b\u4ee5\u4e0b\u306e\u9805\u76ee\u3067\u30b5\u30fc\u30d3\u30b9\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u306f\u69cb\u6210\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u30a4\u30d9\u30f3\u30c8\u7ba1\u7406\u3001\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u7ba1\u7406\u3001\u8981\u6c42\u5b9f\u73fe\u3001\u554f\u984c\u7ba1\u7406\u3001\u30a2\u30af\u30bb\u30b9\u7ba1\u7406\u3001\u30b5\u30fc\u30d3\u30b9\u30c7\u30b9\u30af\u3001\u6280\u8853\u7ba1\u7406\u3001IT\u904b\u7528\u7ba1\u7406\u3001\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u7ba1\u7406<\/p>\n<hr \/>\n<p>\u30b5\u30fc\u30d3\u30b9\u904b\u7528\u306f\u9867\u5ba2\u306b\u5bfe\u3057\u3066\u5b9f\u969b\u306b\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u9805\u76ee\u3067\u3059\u3002<br \/>\n\u9867\u5ba2\u3068\u5408\u610f\u3055\u308c\u305f\u30b5\u30fc\u30d3\u30b9\u30ec\u30d9\u30eb\u3067\u4e8b\u696d\u306b\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u305f\u3081\u306e\u30d7\u30ed\u30bb\u30b9\u3068\u6d3b\u52d5\u3092\u3059\u308a\u5408\u308f\u305b<br \/>\n\u5b9f\u884c\u3059\u308b\u3068\u3053\u304c\u76ee\u7684\u3068\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n<blockquote><p>\u4f8b\u3048\u3070\u3001\u30ec\u30b9\u30c8\u30e9\u30f3\u306a\u3069\u3067\u3001\u6211\u3005\u306f\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3055\u308c\u307e\u3059\u304c\u3001\u6e80\u8db3\u306e\u3044\u304f\u5f53\u305f\u308a\u524d\u306e\u30b5\u30fc\u30d3\u30b9\u3092\u5229\u7528\u3067\u304d\u307e\u3059\u3002<br \/>\n\u6ce8\u6587\u3057\u305f\u3089\u5f53\u305f\u308a\u524d\u306b\u6599\u7406\u304c\u51fa\u3066\u304d\u307e\u3059\u306d\u3001\u305d\u308c\u306b\u306f\u3001\u98df\u6750\u306e\u5728\u5eab\u7ba1\u7406\u3001\u6599\u7406\u3059\u308b\u305f\u3081\u306e\u9053\u5177\u3001\u3064\u307e\u308a\u30d5\u30e9\u30a4\u30d1\u30f3\u3084\u76f4\u63a5\u6599\u7406\u3092\u76db\u308a\u4ed8\u3051\u308b\u304a\u76bf\u3092\u7ba1\u7406\u3057\u3001\u7834\u640d\u3084\u4e0d\u5177\u5408\u304c\u3042\u3063\u305f\u3089\u4ea4\u63db\u3084\u8cfc\u5165\u3092\u691c\u8a0e\u3057\u3001\u3044\u3064\u3067\u3082\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3067\u304d\u308b\u3088\u3046\u306b\u6e96\u5099\u3057\u3066\u3044\u307e\u3059\u3002\u5473\u304c\u308f\u308b\u304b\u3063\u305f\u308a\u3001\u6599\u7406\u304c\u51fa\u3066\u304f\u308b\u306e\u304c\u9045\u3044\u5834\u5408\u306b\u306f\u5e97\u54e1\u3055\u3093\u3078\u8981\u671b\u3092\u51fa\u305b\u307e\u3059\u3002<br \/>\n\u6211\u3005\u306f\u4e0d\u6e80\u304c\u3042\u3063\u305f\u6642\u3001\u5e97\u54e1\u3055\u3093\u3078\u7533\u3057\u4ed8\u3051\u308c\u3070\u805e\u3044\u3066\u3082\u3089\u3048\u308b\u3068\u77e5\u3063\u3066\u3044\u308b\u306e\u3067\u3059\u3002<br \/>\n\u305d\u3093\u306a\u5f53\u305f\u308a\u524d\u306e\u3053\u3068\u3092\u30eb\u30fc\u30eb\u5316\u3057\u5b89\u5fc3\u3057\u3066\u30b5\u30fc\u30d3\u30b9\u3092\u53d7\u3051\u3089\u308c\u308b\u4ed5\u7d44\u307f\u3053\u305d\u30b5\u30fc\u30d3\u30b9\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u306a\u306e\u3067\u3059\u3002<\/p><\/blockquote>\n<p>\u9867\u5ba2\u304c\u30b5\u30fc\u30d3\u30b9\u3092\u4f7f\u7528\u3057\u305f\u969b\u306b\u3001\u305d\u306e\u30b5\u30fc\u30d3\u30b9\u306e\u826f\u3057\u60aa\u3057\u304c\u6d6e\u304d\u5f6b\u308a\u306b\u306a\u308a\u307e\u3059\u3002<br \/>\n\u9867\u5ba2\u306e\u30d3\u30b8\u30cd\u30b9\u306b\u76f4\u63a5\u5f71\u97ff\u304c\u3067\u308b\u305f\u3081\u3001\u30b5\u30fc\u30d3\u30b9\u30fb\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u3067\u91cd\u8981\u306a\u9805\u76ee\u3068\u8a00\u3048\u307e\u3059\u3002<\/p>\n<p>\u30b5\u30fc\u30d3\u30b9\u904b\u7528\u3067\u9867\u5ba2\u5074\u304c\u30d7\u30ed\u30d0\u30a4\u30c0(\u6211\u3005)\u306b\u671f\u5f85\u3059\u308b\u3053\u3068\u306f\u3001\u9867\u5ba2\u3068\u5408\u610f\u3057\u305f\u30b5\u30fc\u30d3\u30b9\u30ec\u30d9\u30eb\u3067\u30b5\u30fc\u30d3\u30b9\u304c\u5229\u7528\u3067\u304d\u308b\u3053\u3068\u3067\u3059\u3002<br \/>\n\u30b5\u30fc\u30d3\u30b9\u3092\u5229\u7528\u3059\u308b\u5074\u3068\u3001\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u5074\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306f\u975e\u5e38\u306b\u5927\u5207\u3067\u3059\u3002<\/p>\n<p>\u6211\u3005\u30d7\u30ed\u30d0\u30a4\u30c0\u306f3\u3064\u306e\u6d3b\u52d5\u3092\u3057\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002<br \/>\n\u30fb\u30b5\u30fc\u30d3\u30b9\u306e\u751f\u7523<br \/>\n\u30fb\u9867\u5ba2\u306e\u30b5\u30fc\u30d3\u30b9\u306e\u652f\u63f4<br \/>\n\u30fb\u30b5\u30fc\u30d3\u30b9\u306e\u54c1\u8cea\u3092\u8abf\u67fb\u3057\u3066\u6539\u5584\u3059\u308b<\/p>\n<p>\u30b5\u30fc\u30d3\u30b9\u306e\u751f\u6210\u6d3b\u52d5\u3067\u4e2d\u5fc3\u7684\u306a\u5f79\u5272\u3092\u679c\u305f\u3059\u306e\u304c<strong>IT\u904b\u7528\u7ba1\u7406<\/strong>\u3067\u3059\u3002<\/p>\n<p>IT\u30b5\u30fc\u30d3\u30b9\u306b\u304a\u3051\u308b\u30b5\u30fc\u30d3\u30b9\u306e\u751f\u6210\u3068\u306f\u3001\u9867\u5ba2\u304c\u30b5\u30fc\u30d3\u30b9\u3092\u4f7f\u7528\u3059\u308b\u6642\u9593\u5e2f\u306b\u3001\u5408\u610f\u3057\u305f\u30b5\u30fc\u30d3\u30b9\u30ec\u30d9\u30eb\u306e<strong>\u30b5\u30fc\u30d3\u30b9\u3092\u9867\u5ba2\u304c\u6b63\u5e38\u306b\u4f7f\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u3066\u304a\u304f\u4e8b<\/strong>\u3067\u3059\u3002<br \/>\n\u6d3b\u52d5\u306e\u4e3b\u4f53\u306f\u3001<strong>IT\u904b\u7528\u7ba1\u7406<\/strong>\u3067\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u9805\u76ee\u3092\u5b9f\u65bd\u3057\u307e\u3059\u3002<\/p>\n<p>\u30fbIT\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u30fc\u306e\u904b\u7528<br \/>\n\u30fbIT\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u30fc\u306e\u76e3\u8996\u3068\u30b3\u30f3\u30c8\u30ed\u30fc\u30eb<br \/>\n\u30fb\u30b8\u30e7\u30d6\u30fb\u30b9\u30b1\u30b8\u30e5\u30fc\u30ea\u30f3\u30b0<br \/>\n\u30fb\u30d0\u30c3\u30af\u30a2\u30c3\u30d7\u3068\u30ea\u30b9\u30c8\u30a2<br \/>\n\u30fb\u5370\u5237\u3084\u51fa\u529b\u306e\u7ba1\u7406<br \/>\n\u30fb\u4fdd\u5b88\u6d3b\u52d5<br \/>\n\u30fb\u30c7\u30fc\u30bf\u30bb\u30f3\u30bf\u3084\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u5ba4\u306a\u3069\u306e\u96fb\u529b\u3084\u51b7\u623f\u88c5\u7f6e\u3082\u542b\u3080\u65bd\u8a2d\u7ba1\u7406<\/p>\n<p>IT\u904b\u7528\u7ba1\u7406\u304c\u76e3\u8996\u3092\u3057\u3066\u30b3\u30f3\u30c8\u30ed\u30fc\u30eb\u3059\u3079\u304d\u30b5\u30fc\u30d3\u30b9\u306e\u69cb\u6210\u8981\u7d20\u306f\u4ee5\u4e0b\u3067\u3059\u3002<\/p>\n<p>\u30fb\u30cf\u30fc\u30c9\u30a6\u30a7\u30a2\uff08\u30e1\u30a4\u30f3\u30d5\u30ec\u30fc\u30e0\u3001\u30b5\u30fc\u30d0\u30fc\u3001\u30b9\u30c8\u30ec\u30fc\u30b8\u3001\u30c7\u30b9\u30af\u30c8\u30c3\u30d7\uff09<br \/>\n\u30fb\u30df\u30c9\u30eb\u30a6\u30a7\u30a2\uff08\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u3001\u30a6\u30a7\u30d6\uff09<br \/>\n\u30fb\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\uff08\u30c7\u30a3\u30ec\u30af\u30b7\u30e7\u30f3\u30fb\u30b5\u30fc\u30d3\u30b9\u30fb\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\uff09<br \/>\n\u30fb\u5404\u7a2e\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3<\/p>\n<p>&nbsp;<\/p>\n<p><strong>\u30e6\u30fc\u30b6(\u9867\u5ba2)\u3092\u652f\u63f4\u3059\u308b\u3053\u3068<\/strong><\/p>\n<p>\u6211\u3005\u30d7\u30ed\u30d0\u30a4\u30c0\u306f\u9867\u5ba2\u304b\u3089\u306e\u8981\u671b\u306b\u7b54\u3048\u306a\u304f\u3066\u306f\u3044\u3051\u307e\u305b\u3093\u3002<br \/>\n\u4f53\u5236\u3092\u3064\u304f\u308a\u3001\u7a93\u53e3\u3092\u8a2d\u3051\u307e\u3059\u3002\u3053\u306e\u652f\u63f4\u7a93\u53e3\u3092<strong>\u30b5\u30fc\u30d3\u30b9\u30c7\u30b9\u30af<\/strong>\u3068\u547c\u3093\u3067\u3044\u307e\u3059\u3002<br \/>\n\u30b5\u30fc\u30d3\u30b9\u30c7\u30b9\u30af\u306f\u3042\u3089\u3086\u308b\u8981\u6c42\u306b\u305f\u3044\u3057\u3066\u5bfe\u51e6\u3067\u304d\u308b\u3088\u3046\u306b\u7a93\u53e3\u3092\u4e00\u672c\u5316\u3059\u308b\u3079\u304d\u3067\u3059\u3002<br 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